"Excellent service this is the only place I take my vehicle for any work. They are always very polite and friendly. Most importantly, they only carry out necessary work, while also offering helpful advice on anything that may be…"
Michael Wellington
Need More Information?
We're Here To Help
We're Here To Help
At ACQ, we believe vehicle maintenance should be straightforward and transparent. We've put together answers to some of the questions we're asked most often by motorists and businesses.
If you can't find the information you're looking for, our team is always happy to help.
Frequently Asked Questions
Whether you're booking an MOT, arranging a service, managing a fleet, or dealing with an unexpected breakdown, we're here to help. Browse our most commonly asked questions below, or contact our team for friendly advice and support.
Do I need to book an appointment?
We recommend booking an appointment whenever possible to ensure we can allocate time for your vehicle. However, we may be able to accommodate same-day inspections and urgent repairs depending on workshop availability. Feel free to call our Coventry garage to check.
What vehicles do you work on?
We service and repair most makes and models of cars and light commercial vehicles at our Coventry garage. Whether you drive a family car, company vehicle, or manage a fleet, our experienced technicians can help keep your vehicle running smoothly.
Do you offer MOT testing?
Yes. We carry out Class 4 MOT tests for cars and small vehicles at our Coventry garage. If your vehicle requires any repairs to pass its MOT, we'll explain the work required and provide a clear quotation before proceeding.
What is included in a vehicle service?
We offer interim, full, and major servicing packages. The exact work carried out depends on the service level and your vehicle's requirements, but typically includes inspections, fluid checks, filter replacements, and essential maintenance to keep your vehicle performing safely and efficiently.
Can you diagnose warning lights and fault codes?
Yes. We use advanced diagnostic equipment at our Coventry garage to identify faults, warning lights, and performance issues. Once we've diagnosed the problem, we'll explain our findings and recommend the most appropriate repair solution.
Do you provide vehicle recovery services?
Yes. We offer vehicle recovery services throughout Coventry and the surrounding areas. If your vehicle has broken down or is unsafe to drive, our recovery team can transport it safely to our workshop for inspection and repair.
Do you work with businesses and fleet vehicles?
Absolutely. Supporting businesses is a key part of what we do. We provide servicing, maintenance, repairs, diagnostics, and vehicle management support for company vehicles and fleets of all sizes.
Do you offer pre-MOT inspections?
Yes. A pre-MOT inspection at our Coventry garage can help identify potential issues before your test, giving you the opportunity to address any problems and improve the chances of passing first time.
Can you update or upgrade vehicle software?
Yes. We provide vehicle software diagnostics, coding, and upgrades at our Coventry garage where supported by the manufacturer. These services can help improve functionality, performance, and access to certain vehicle features.
Can you carry out repairs on the same day?
Many repairs can be completed on the same day, depending on the nature of the fault and parts availability. We'll always aim to minimise downtime and keep you informed throughout the process.
Can't Find the Answer You're Looking For?
Every vehicle is different, and sometimes you need advice that's specific to your situation. Whether you have a question about an MOT, servicing, repairs, diagnostics, or fleet maintenance, our team is ready to help.
Get in touch today and we'll point you in the right direction.
